Shipping & Returns

We cut all of our bulk cheese by hand. We get as close as possible to the weight ordered. All bulk cheese cuts are approximate.

We will ship Mondays, Tuesdays, and Wednesdays.  We do not want our products sitting in a warehouse over a weekend.

Our product prices do not include shipping costs. We ship our products via UPS. Due to the perishability of our products, we recommend using UPS overnight during hot weather. Ground Service is usually sufficient when packages are being sent to states that border Wisconsin….provided that the weather is not too HOT. We do not ship to other countries other than the United States.

Be sure to ORDER EARLY during the holiday season! Online orders will be processed as quickly as possible. If sending to more than one address, a separate order must be placed for each one. You may also call multiple orders to us at 608-489-2651 or email us at cheesestoreandmore@mwt.net . Please be sure your addresses are current.UPS will not deliver to a P.O. Box. We need a physical street address and house number. If the package is to be delivered to a rural route, please add the name of the road and include a phone number. We cannot be responsible for shipping delays or for non-delivery when the address given to us is incorrect or incomplete.

If your order is traveling far and you would like to insure product quality and freshness, we recommend that you add one or more ice packs to your order.

If you wish to protect your shipment from PORCH PIRACY, we strongly recommend that you Require Signature Upon Delivery.  We cannot be held responsible for packages that are stolen that did not have a signature required.  If you do not wish to pay for the extra security, we highly recommend shipping to a business or to a neighbor who will be home if you are unsure of the neighborhood.  

Please use the map below for approximate shipping times. 

 

UPS Ground Transit Times

 

UPS GROUND TRANSIT TIMES

 

States shaded in Yellow are one business day transit.
States shaded in Tan are two business day transit.
States shaded in Green are three business day transit.
States shaded in Maroon are four business day transit.
States shaded in Orange are five business day transit.

 

Returns Policy

Please contact us at 1-608-489-2651 or email us at cheesestoreandmore@mwt.net to discuss situation.  Many situations can be handled immediately over the phone.